Problems related to water access and quality are significant in several countries around the world. Thus water management becomes a key issue, especially in developing countries, where the institutional and regulatory context is not always properly designed. The aim of this research is to analyze the residential water service in Tanzania, using data taken from several government reports and the survey “Views of the People 2007”. This survey includes information on perceived problems and improvements on water services, allowing identification of the key drivers of Tanzanian households' perceptions of water services. The best-performance framework is also identified, and some policy recommendations are provided.
water access; water quality; Tanzania; water services management; household perceptions;
"International Journal of Water Resources Development", vol. 29, n. 3, 2013, pp. 451–471