Artificial Intelligence (AI) can be harnessed to create sophisticated social and moral scoring systems —enabling people and organizations to form judgements of others at scale. However, it also poses significant ethical challenges and is, subsequently, the subject of wide debate. As these technologies are developed and governing bodies face regulatory decisions, it is crucial that we understand the attraction or resistance that people have for AI moral scoring. Across four experiments, we show that the acceptability of moral scoring by AI is related to expectations about the quality of those scores, but that expectations about quality are compromised by people's tendency to see themselves as morally peculiar. We demonstrate that people overestimate the peculiarity of their moral profile, believe that AI will neglect this peculiarity, and resist for this reason the introduction of moral scoring by AI.
Artificial Intelligence; social credit scoring, ethics; consumer psychology;
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Zoe Purcell et Jean-François Bonnefon, « Humans Feel Too Special for Machines to Score Their Morals », PNAS Nexus, vol. 2, n° 6, juin 2023.
Zoe Purcell et Jean-François Bonnefon, « Humans Feel Too Special for Machines to Score Their Morals », TSE Working Paper, n° 22-1387, novembre 2022.
TSE Working Paper, n° 22-1387, novembre 2022